911 Restoration of Southern Houston

911 Restoration did an amazing job! The team was fast, professional, and thorough. Josh was especially helpful & super friendly and made the entire process stress-free. Don’t want to go through another water damage but if I do I would definitely call 911 Restoration of South Houston…. Highly recommend!

911 Restoration is extremely professional and gave me excellent service.. The project manager and the crew that worked on my house were all very knowledgeable and extremely professional. They were able to start fixing and restoring my crawlspace very quickly.

We experienced a water leakage that flooded the entire 1st floor!!! I chose 911 restoration from the very good reviews and they didn't disappoint us. Peter and his team came within an hour after the call. They are very professional and know exactly what to do to prevent further damages. They installed dehumidifiers around the house. We were able to fix walls, flooring, and paintings within 2 weeks at very reasonable cost. I highly recommend 911 restoration and will definitely use their services again for remodeling.

I had a very poor experience with this company. The quality of work did not meet expectations. During the sales process, I was told things that later turned out not to be accurate, which made me feel misled. Since the change in ownership, I’ve also noticed what appear to be unprofessional review practices. Overall, this business did not operate with the level of honesty or professionalism I expect, and I would not recommend them. “Definitely stay away from this company”

I’m not even sure where to start. We reached out to 911 restoration post hurricane Beryl to help dry out our home due to extensive water damage. Our main contact was Peter Alex who was helpful in the beginning and then totally failed to meet even the most basic standards for this project. Communication was decent in the beginning but was disappointing to say the least by the time we ended our working relationship with them. Their onsite crew did well enough but was very incapable in some areas. I had to constantly show up on the job to make sure we were progressing and to put out issues they were dealing with. Upon completion of dehumidifying the home they left every single piece of plastic up inside from the dehumidifying process. The entire home internally was wrapped in plastic. It was worse than pulling teeth to finally get them to remove it, which we were lied to multiple times when they said they did do it. When it was finally removed, over a month later, it wasn’t all taken out of the home and I arrived to about 20-30 bags of trash on my driveway. Another 2 weeks pass via some more argumentative conversations with Peter to finally get a portion of the trash taken away. What a dog and pony show this company is. I’ll never use again, never recommend and hope to never deal with Peter again.