Xtrac Restoration

I used Xtrac for mitigation services and rebuild following the freeze in February. Overall, my experience was a very positive one. Michael handled the insurance issues, Frank oversaw the operations, and Carlos was very responsive with his work crews. They did everything from repair walls and ceilings to installing hardwood floors, painting, carpeting, and a complete new shower. They worked patiently with me throughout the process and were very flexible in accommodating my work needs. Everyone I came in contact with was friendly and accommodating. I wouldn't hesitate to use Xtrac again in the future.

We had storm damage and had to have our roof replaced. Xtrac replaced our roof. The roof looks amazing, they were quick but efficient in replacing the roof. Any issues or concerns we had were addressed, and they truly take every step to insure customer satisfaction. The installers were really good. The owner Frank Lara was very responsive to any questions. Carols the foreman on the job was amazing, and kept us informed throughout the process. Catalina who works in the office was in ongoing contact with us via phone and text to make sure the job was progressing as scheduled. Would definitely recommend them to anyone needing a new roof or repair.

My dealings with Frank Lara and his team from Xtrac were wonderful. Frank is very knowledgeable and very professional. He was very competitive in his pricing and delivered on all of his commitments. His crew got to my house early and started work right away. They finished in one day and fully cleaned up afterwards. Just a great job. They fully protected my pool and patio. I would highly recommend Frank and Xtrac.

Michael was our initial contact person. He came by and after inspection of our roof, he felt it needed to be replaced. He contacted my insurance company , made all communications with them, making things much easier for me! The job when completed, looked amazing! Coincidentally, I had home inspectors scheduled 2 days after the job was finished. They noticed that the gutters that had been installed when the house was built had a drainage issue, a downspout needed to be switched to the opposite end to prevent overflow. I called Xtrac to see if they could help with this problem ( even though it was no fault or doing of theirs) They came out, looked at it, saw the problem and sent a crew out days later and installed new gutter and downspout ( AT NO COST!) We have extensive landscaping that we take a lot of pride in and the installation crew took great care to not damage anything, cleanup was topnotch, as well! great job by a great crew! I would recommend Xtrac to anyone in need of roof replacement!

I worked closely with Michael Scott throughout the process of replacing my roof. From the insurance claim, choosing materials, and designing the appropriate ventilation options. He’s patient and reliable. Be prepared to do your research and be knowledgeable on what you want too. Carlos and the crew were also attentive to my suggestions and concern. Hopefully the new roof will stand the test of time. Xtrac also gives a 10 year workmanship warranty. I’ll recommend them and will consider using them again.