SERVPRO of Lake Conroe, Magnolia & Cleveland

A tree fell on my house damaging roof and structure with water leakage. Servpro worked very responsive to provide temporary containment, sheet rock and water removal and cleanup. Their quick work and technical ability prevented additional damage and provided for orderly repairs. Having them upfront on this type of situation saves money in the long run.

All I can say is there are not enough words to say how greatful I am for the quick response and the kindness that was displayed by Kirk, Will and Jason!! I was so scared when I came home, from work, to find my 1st floor flooded by my water heater. I will always recommend your company and techs for all the assistance, reassurance and going above and beyond their set duties!!! Y’all will be forever in my prayers for helping my family during a scary time. THANK YOU!!!

Crew was very professional and helpful. Made sure to keep us informed and involved throughout the entire process answering any questions or concerns we had. They were always on time and did not mind working hard until the job was completely done. Made the water mitigation part of our current disaster way easier and pain free!

First and foremost, Kevin our project manager, did a fantastic job of keeping everything moving smoothly. He kept me informed of progress and schedules for workers. The contractors who worked on our project were knowledgeable and did their work properly and with great precision. Javier the painter did an excellent job and did everything I asked of him. Flooring and carpet were done quickly and they look great. I would highly recommend this company for any work you might need done.

The Serve Pro team did not test everything for water. When they left my husband had to rip out a lot more flooring and underlayment that was still soaking wet. The next time they came the Serve Pro team member said they would include what he ripped out in their report. We waiting 3 weeks for the invoice/report. What my husband did was not included which left us with contacting more contractors for estimates and measurements of everything total that they missed. They did not call us back when we left messages. For a week they told my Insurance Agent that they couldn't even find the invoice. I will never use them again or recommend them to anyone else.